During a Crisis: General Response Kit

Collection 18 items
Review this collection of resources to develop crisis response kits that can be used during a situation.

The time to prepare for what to do during a crisis is before it occurs.

Use this collection of resources to assist with:

  • standing up response teams.
  • supporting the command's response to the crisis.
  • reporting the situation internally.
  • managing and responding to media queries.
  • utilizing social media.
  • documenting the scene.

Consider compiling these with local resources into one document to have on hand to serve as the Crisis Action Plan.

18 Items in Collection

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During a Crisis: Establish and Transition Guide

Checklist
3 min

Use this checklist to hit the ground running upon short-notice deployment to a crisis or emergency.
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During a Crisis: Public Affairs Operations Center

Checklist
3 min

Complete these tasks to set up and operate the PAOC during any kind of crisis.
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During a Crisis: Emergency Operations Center

Checklist
2 min

Use this checklist to carry out responsibilities while at the Emergency Operations Center (EOC).
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During a Crisis: Crisis Action Team

Checklist
2 min

Use this checklist to carry out the responsibilities of the Crisis Action Team (CAT).
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During a Crisis: Media Operations Center

Checklist
2 min

Use this checklist to carry out the responsibilities of the Media Operations Center (MOC).
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During a Crisis: Quick Response Sheet

Template
2 min

Use this template to update and maintain unified responses throughout a crisis.
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Crisis Accident/Incident Report

Template
2 min

Use this template to accurately capture all details of an accident or incident moments after one occurs.
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During a Crisis: Events Log

Template
1 min

Use this template to stay organized and keep a record of PA/VI involvement during a crisis event.
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During a Crisis: Public Affairs SITREP

Template
3 min

Use this template to write a situation report (SITREP) with clear, concise and current data for the chain of...
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During a Crisis: Initial Social Media Post Struc...

Article
2 min

Prepare a post for various crises to acknowledge the event and direct people to where to find information.
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During a Crisis: Social Media Strategy Guidelines

Checklist
2 min

Use this checklist when a crisis occurs to ensure you don't miss a step while executing your social media...
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News Conference Preparation Guide

Checklist
2 min

Use this checklist to prepare for and conduct a news conference for a sensitive or complex event or crisis.
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News Conference Script

Template
3 min

Use this template to write an effective news conference script for the PA representative and briefer.
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Media Ground Rules Agreement

Template
3 min

Use this template to cover media rules and expectations during ongoing operations.
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Media Query Essentials

Collection
4 items

Review this collection of resources to create and log thorough, appropriate media query responses.
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Response to Media Query

Template
1 min

Use this Word doc to field and document responses to questions from the media.
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Sensitive Site Exploitation Guide

Checklist
5 min

Use this checklist to help document SSE investigations, such as mishaps, crime scenes and mass graves.
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During a Crisis: Daily Shift Change Actions

Checklist
2 min

Follow this checklist to ensure a seamless transition between shifts.