While this is meant to be inclusive of commonly faced crises scenarios, there are unique situations that will require distinct products and may use a different timeline. Check with your command for specific guidance. Know which products to release and in what order to provide accurate and timely information during a crisis. Download Image Share Image: X Facebook Email Photo by: DINFOS PAVILION VIRIN: 211014-D-ZW071-0002 First Hour Prepare and send out your initial release Send out internal communications using email, mass text or base app push notification Provide releasable details and any impact to installation operations Ensure HQ is aware of the event and begin coordinating actions with them Silence all planned social media posts Update your main website Issue ground rules agreement to all on-site media, if applicable Day 1 Process any response to queries (RTQs) Review and release media kits Outline rules and restrictions for media Provide photo/video requirements to the VI specialist responding to a crisis Update internal command information products Hold press conference Issue post-conference release with a summary of the information provided at the press conference (balance against comment in first hour line 1 whether this is now considered first release or just post-news conference release) Post on social media acknowledging the situation and directing individuals to a single source for information Day 2+ Continue using social media to direct the community to your single source Update the Accident and Incident Report Sheet and other internal reports Provide internal email updates while the incident investigation is active Issue follow up release(s) while the incident investigation is active Update website Update rules and restrictions for media Upload releasable imagery Rules from the judge if this is a court case Post-Investigation Release official report if permitted Issue news release on the outcome Resume regular social media use