Honest, timely communication with the public is always important, but during a crisis—when people are hungry for information—it is especially critical.
Refer to your unit's decision matrix to ensure you adopt the appropriate posture, take necessary actions and are aware of possible outcomes if the situation is not addressed. You should also have quick, easy access to your custom unit contact list, so current contact information for the base, leaders, internal personnel, spouses and media contacts is at your fingertips. Ensure both of these resources are readily available and kept up to date so you don't waste valuable time when a crisis strikes.
Use the resources below to compile a comprehensive crisis response kit to navigate a difficult on-base disturbance that requires law enforcement presence. As always, check that there aren't similar resources available and required by your command.