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Response Kits

After a Crisis: Updating Your Social Media Strategy

Checklist

2 min

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Prepare for long-term effects and update your social media strategy with lessons learned after a crisis.

During a Crisis: Social Media Strategy Guidelines

Checklist

2 min

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Use this checklist when a crisis occurs to ensure you don't miss a step while executing your social media...

Crisis Management Team Roles & Tasks

Checklist

2 min

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Before a crisis occurs, use this checklist to assign team roles and ensure all tasks are carried out.

Before a Crisis: Preparing Your Social Media Str...

Checklist

3 min

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Follow this checklist to ensure your social media strategy is prepped, effective and ready for any crisis.

Common Mistakes When Handling a Crisis

Article

2 min

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Examine the most common mistakes that can happen when handling a crisis.

Understand and Articulate Command Messages

Article

2 min

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Review and understand the importance of command messaging in every aspect of your roles and responsibilities.

Aircraft Incident Response

Checklist

2 min

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Be prepared to respond quickly and efficiently to an aircraft accident or incident that occurs on or off base.

Media Query Response Guide

Checklist

1 min

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Follow these protocols to respond when the media starts inquiring.

Hostage Situation Checklist

Checklist

2 min

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Follow this guide when you're navigating a hostage situation to ensure you don't miss important tasks.

Aircraft Incident Initial News Release

Template

2 min

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Provide available information after an aircraft incident to share with the media and the public.