DINFOS Live: Crisis Communication

Article 38 min
In this DINFOS Live episode, Commander Matthew Kroll, Coast Guard Chief of Media Relations, and Karen Naumann, DINFOS Public Affairs and Communication Strategy Qualification Course instructor, discuss how to communicate effectively with stakeholders before, during and after a crisis.

If you have yet to start planning for a crisis, disaster or emergency, there is still time! This episode explores a wide range of topics such as establishing a Joint Information Center; identifying the differences between issues, emergencies and crises; and building relationships before a crisis occurs. 

A podcast version of this DINFOS Live episode is available on your favorite podcasting app or on DVIDS.

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