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Response Kits

Common Mistakes When Handling a Crisis

Article

2 min

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Examine the most common mistakes that can happen when handling a crisis.

Understand and Articulate Command Messages

Article

2 min

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Review and understand the importance of command messaging in every aspect of your roles and responsibilities.

On-Base Disturbance News Release

Template

2 min

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Use this template to quickly create a news release to provide to the media after an incident occurs on base.

During a Crisis: Initial Social Media Post Struc...

Article

2 min

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Prepare a post for various crises to acknowledge the event and direct people to where to find information.

Stay on Track Releasing Products During a Crisis

Article

2 min

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Know which products to release and in what order to provide accurate and timely information during a crisis.

Overcoming Cognitive Biases in an Emergency

Article

4 min

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Professor Claudine Jaenichen of FEMA makes the case for design standards that increase information retention.