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Crisis Communication

What is FOIA?

Article

2 min

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Watch a brief overview of the Freedom Of Information Act to understand what must be released, when it must be...

Privacy Rights Alive vs. Deceased

Article

6 min

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Review what information can be released for a person who is alive and a person who is deceased.

Understand All the Guidelines for Release

Article

6 min

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Understand all DoD Guidelines for Release, how they relate and what they control, including DoDI 5230.09, DODI...

How to Compose a Follow-Up Release

How To

7 min

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Provide the most up-to-date information in a follow-up release after an injury or casualty.

A Briefing Card That's On Point

Case Study

6 min

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Reviews lessons to emulate and paths to improve upon like how the Navy's Briefing Card for Hurricane Sandy's...

Social Media Best Practices During a Crisis

Article

3 min

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Explore ways to maximize efficiency on social media during a crisis.

5 Tips for Crisis Communication

Article

4 min

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Review these valuable communication tips to apply during a crisis.

Finish What You Start: Stay Engaged with the Public

Case Study

4 min

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A U.S. Navy tragedy provides insight and valuable lessons on engagement when dealing with a sensitive subject.

Common Mistakes When Handling a Crisis

Article

2 min

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Examine the most common mistakes that can happen when handling a crisis.

How to Respond to a Media Query

How To

3 min

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Use this step-by-step guide to help you field responses to questions from the media.