Individuals and the media can request information through the Freedom Of Information Act (FOIA). This video will help you understand what FOIA is so you can determine what information you release.
Public Affairs Officers must understand FOIA to understand what must be released, when it must be released and what the consequences could be if something is not released. In the case that a reporter or media personnel submit a FOIA request, the PAO should immediately be involved as it relates directly to what the public will be informed on. If the FOIA request could extend into the public eye, the FOIA manager should ask the PAO for assistance. Caution should be taken to ensure that any information released under FOIA is also balanced against the Privacy Act.
Information is the currency of democracy.Thomas Jefferson