When an aircraft incident occurs, you will need to respond to several different entities. These entities will range from the press to the community to rescue and recovery teams. Coordinating your response will ensure that the right information reaches the appropriate audience. Utilize these resources to guide you and your unit through an aircraft incident response.
The best time to prepare for any crisis is before it happens. Refer to the template in Crisis Accident/Incident Report to thoroughly prepare an initial report immediately after a crisis occurs. During a Crisis: General Response Kit contains the resources you need for effective crisis management, documentation and communication.
In the event of an aircraft accident, you must establish control of the internal and external narratives. To help you do this, implement the checklist in Aircraft Incident Response. Use the template in Aircraft Incident Initial News Release to write a clear and concise initial release with all necessary information needed for the media and public. The News Conference Preparation Guide and News Conference Script will help prepare for communicating with the press on this sensitive and complex incident.
Following an aircraft incident, remember to complete an after action report to help improve future missions. Refer to the template in After Action Report to help you document your unit's actions for historical purposes, note key observations and analyze lessons learned.