Aircraft Incident Response Kit

Collection 13 items

Use these communication tools to guide an effective and respectful response after an aircraft incident.

When an aircraft incident occurs, you will need to respond to a number of different entities, from the press to families to rescue and recovery teams. Knowing how to coordinate your response will ensure that the right information is delivered to the right audience. Use these resources to help guide you and your team through an aircraft incident response.

Aircraft Incident Response

Be prepared to respond quickly and efficiently to an aircraft accident or incident that occurs on or off base.

Aircraft Incident Initial News Release

Provide available information after an aircraft incident to share with the media and the public.

Crisis Accident/Incident Report

Use this template to accurately capture all details of an accident or incident moments after one occurs.

News Conference Preparation Guide

Use this checklist to prepare for and conduct a news conference for a sensitive or complex event.

News Conference Script

Use this template to write an effective news conference script for public affairs professionals and briefers.

During a Crisis: Social Media Strategy Guidelines

Use this checklist during a crisis to ensure you don't miss a step while executing your social media strategy.

During a Crisis: Initial Social Media Post Struc...

Prepare a post for various crises to acknowledge the event and direct people to where to find information.

During a Crisis: Public Affairs SITREP

Use this template to write a situation report (SITREP) with clear, concise and current data for the chain of...

During a Crisis: Public Affairs Operations Center

Complete these tasks to set up and operate the PAOC during any kind of crisis.

During a Crisis: Crisis Action Team

Use this checklist to carry out the responsibilities of the Crisis Action Team (CAT).

During a Crisis: Emergency Operations Center

Use this checklist to carry out responsibilities while at the Emergency Operations Center (EOC).

During a Crisis: Media Operations Center

Use this checklist to carry out the responsibilities of the Media Operations Center (MOC).

After Action Report

Use this memorandum of record format to write action-oriented reports to help improve future missions.

Persona Framework

Customize this template to capture audience personas that fuel content strategy.

Unlock the Potential of Communication Channels

Learn key principles of communication channels and how to select the right channel to reach your audience.

After a Crisis: Team Self Evaluation

This Excel template helps a team evaluate its crisis performance to better prepare for any future crisis.

Leveraging an Information Dashboard During a Crisis

Learn how making a dedicated webpage is a powerful tool when handling misinformation from a sustained crisis.

Community Relations as a Process

Review how Research, Planning, Implementation and Evaluation fits into the community relations process.

Mission Strategy Worksheet

Fill out this worksheet with the strategy and assets needed to ensure visual imagery is successfully captured.

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