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How do you gain trust?
Use these tips to gain the trust of leadership:
- Be honest, respectful, and open to your leader's needs.
- Get to know your leader. Get a pulse of what is important to them and develop a plan to get after it.
- Keep in mind that it takes a lot of time to build trust and one mistake to lose it.
- Be passionate about what you do to create excellent work. Create stellar products to help gain your leader's trust in what you or your team produces.
- If you have a public affairs team, build trust within your team. Ensure the team understands their role in the bigger picture to keep them inspired and excited about the work they're doing.
How do you let the commander know you're on their team, especially if you are not in their chain of command?
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Help leadership understand you are a part of the team by:
- Selling your team's skills and abilities to leadership.
- Showing up at meetings to find out the commander's priorities.
- Communicate the commander's priorities back to your team, so they reflect those priorities in their work.
- Trust yourself and your team to bring forth bold communication efforts that reflect the commander's intent.
What does gaining trust look like in the civilian sector?
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In the civilian sector, the principles of gaining trust are essentially the same as those mentioned earlier. It is vital to understand the vector of the organization and how they communicate. Just as in the military, building trust takes time. You must educate yourself on and understand the priorities. It is essential to be open to the organization's needs, understand what they want, then get after it.