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The Cynefin Framework: Sense-Making in Complexity
Article
4 min
Watch as Jennifer Garvey Berger from Cultivating Leadership teaches how the Cynefin framework helps identify...
A New Era of Public Trust: Relationships & Reput...
Article
18 min
Watch this TED Talk as Rachel Botsman discusses the shift in our concept of trust.
Crisis Communication Contingency Plan
Template
1 min
Use this template to create a complete, data-driven contingency plan for a crisis situation.
Social Media Strategy Quality Check
Checklist
2 min
Ensure your social media strategy is complete, up-to-date and ready to address all questions and scenarios.
PESTLE Research Analysis Framework
Template
1 min
Scan an area's political, economic, social, technological, legal and environmental structures with this guide.
Thinking Ahead: Using Strategic Foresight
Article
5 min
Watch this video to understand how and why strategic foresight is beneficial to the services.
How to Perform a Social Media Audit
How To
9 min
Follow these steps to improve your effectiveness on social media by performing an audit.
Basics of Complex Adaptive Systems Thinking
Article
2 min
Define the basic tenets of complex adaptive systems thinking (CAST).
Advanced Approaches to Commander's Intent
Collection
5 items
Review these methods of thinking and planning that will help you contribute and reach the desired end-state.
Information Capabilities (IC) Descriptions
Article
9 min
Review each IC's objective, purpose, administer and mechanism as it exists in the information environment.
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