Choose the Right Community Engagement

Article 3 min
Community engagement is key to connecting a military population to its local community. Use these criteria to assess and execute the best type of engagement between these two groups for various circumstances. 

Community engagement events are public affairs activities that support the relationship between military and civilian communities. By increasing exposure to military personnel, facilities, equipment and programs, community engagement improves the public's understanding of the Department of War's mission and the U.S. defense posture. Two types of community engagement exist: proactive and reactive. 

Proactive engagements

Proactive engagements are activities or programs, planned in advance, that bring together DoW personnel with a community. This type of engagement increases the likelihood of connecting community members with little interest or knowledge of an installation's mission. Proactive engagements educate, grow trust and credibility and increase support for quality-of-life programs that benefit service members and their families. 

Examples include:

  • Open houses and airshows
  • Band outreach tours
  • Base tour programs
  • Reading programs with local schools
  • Volunteer events
  • Outreach with local colleges
  • Biannual civic leader and mayoral lunches with the commander
  • Service-specific programs (e.g., Fleet Week or Marine Week Charlotte)
  • Memorial Day or Veterans Day ceremonies
  • Community days or fairs
  • Sports events/military tribute

Reactive engagements

Reactive engagements are responses to requests to participate in a community event. The invitation may require a legal review to determine its acceptability. These activities and events may include recurring events your unit or organization has been invited to and participated in many times. For recurring events, plan for these pop-up events just like proactive engagements.

Examples include:

  • Town hall to address an issue (e.g., water contamination)
  • Base realignment and closure announcements
  • Speaking requests
  • Civilian air shows
  • Volunteer events
  • School programs
  • Chamber of commerce events
  • Veterans organization events

Reactive engagements aren't always foreseeable due to a lack of funding. Consider them when writing project proposals to ensure funding and resources are available. For additional tips, refer to Don't Fall on Your Community Relations Sword

Regardless of the type of engagement, appropriate decision-making is key to establishing and maintaining positive relationships between the community and the military. Use the following considerations to determine and plan the right programming for your unit.

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Perform an Engagement Assessment

Importance

Limited resources or funding may be a factor, so determine which events can receive funding. To help prioritize your plans and project proposals, assess if an event will align with and support the current:

  • Commander’s intent
  • PA goals and objectives
  • Public affairs guidance
  • Current news cycle and public interests
  • Unit-specific issues, events or opportunities

Prerequisite

Community engagements should meet these basic requirements:

  • Align and support DoW's interests.
  • Act in DoW's best interest.
  • Preserve the performance integrity of official duties or operational, training or readiness requirements.

If a proposed activity or event does not meet these qualifications, it should not be pursued.

Support

Before committing to a community engagement event, consider the following:

  • Are resources and staffing available to support engagement?
  • Is there enough command willingness among comparable agencies to support similar events?
  • Will enough funding be available to support through annual budget appropriations or other authorized means?
  • What is the spokesperson's availability and readiness?

Assess Risks

It's important to analyze the potential risk of any community involvement, especially with reactive events. Remember to research an event's purpose, host and attendees before committing government resources to it.

Make sure the public affairs professional knows their exact role at the event. Consider if their participation will in any way be seen as a:

  • Political statement
  • Endorsement
  • Potentially unethical act

It's a good idea to check with the legal department to ensure the event is appropriate and compliant.

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