1 00:00:00,640 --> 00:00:03,330 Welcome to a FN Radio refreshers . I'm 2 00:00:03,330 --> 00:00:05,970 EMC two Christopher Snyder A K A DJ 3 00:00:05,970 --> 00:00:09,060 chris . Mhm mm . Refreshing 4 00:00:12,840 --> 00:00:15,870 your radio skills are like anything 5 00:00:15,870 --> 00:00:17,981 else . If you don't use them , you'll 6 00:00:17,981 --> 00:00:20,230 lose them in this video . We'll explore 7 00:00:20,230 --> 00:00:22,460 taking a phone call during a live show 8 00:00:22,470 --> 00:00:24,470 while your studio setup may vary 9 00:00:24,470 --> 00:00:26,692 slightly . The core concepts remain the 10 00:00:26,692 --> 00:00:28,803 same . The goal of a radio show is to 11 00:00:28,803 --> 00:00:30,770 communicate your message to your 12 00:00:30,770 --> 00:00:32,980 audience . The most effective and 13 00:00:32,980 --> 00:00:35,280 engaging way to do this is to involve 14 00:00:35,280 --> 00:00:37,500 your listeners in your show . Phone 15 00:00:37,500 --> 00:00:39,389 calls , enrich your show with new 16 00:00:39,389 --> 00:00:41,640 dynamic content and create two way 17 00:00:41,640 --> 00:00:44,510 communication with your listener . You 18 00:00:44,510 --> 00:00:46,621 can take phone calls through the ACSI 19 00:00:46,621 --> 00:00:48,732 aboard by combining this feature with 20 00:00:48,732 --> 00:00:50,843 your production computer's ability to 21 00:00:50,843 --> 00:00:52,788 record audio . You can record your 22 00:00:52,788 --> 00:00:54,899 phone calls , edit them down and play 23 00:00:54,899 --> 00:00:56,954 them on air as though they're live . 24 00:00:56,954 --> 00:00:59,660 Never take a phone call live . Let's 25 00:00:59,660 --> 00:01:01,660 look at what parts of the board are 26 00:01:01,660 --> 00:01:03,860 involved . The record button is your 27 00:01:03,860 --> 00:01:05,749 best friend during a phone call . 28 00:01:05,790 --> 00:01:08,150 Presets for this feature may vary . So 29 00:01:08,160 --> 00:01:10,493 verify the setup with your tech support . 30 00:01:10,940 --> 00:01:13,740 This button takes mike one and possibly 31 00:01:13,740 --> 00:01:15,796 others out of program one , which is 32 00:01:15,796 --> 00:01:18,560 the live output of the board . It also 33 00:01:18,560 --> 00:01:20,727 prepares your phone system for talking 34 00:01:20,727 --> 00:01:23,400 and recording . Finally , record mode , 35 00:01:23,400 --> 00:01:25,622 changes your headphone audio so you can 36 00:01:25,622 --> 00:01:28,610 hear your caller . The phone panel is 37 00:01:28,610 --> 00:01:30,870 where you pick up , put on hold and 38 00:01:30,870 --> 00:01:33,690 hang up a call . One item of note that 39 00:01:33,690 --> 00:01:35,970 will vary by affiliate is how the phone 40 00:01:35,970 --> 00:01:37,980 call light operates however , your 41 00:01:37,980 --> 00:01:40,036 studio is set up . This is your main 42 00:01:40,036 --> 00:01:42,390 indicator of when a listener calls in 43 00:01:42,400 --> 00:01:44,456 one important step in taking a phone 44 00:01:44,456 --> 00:01:46,750 call . Make sure your line is open , 45 00:01:46,940 --> 00:01:49,360 forgetting to properly hang up or not 46 00:01:49,360 --> 00:01:51,471 checking if there's a technical issue 47 00:01:51,471 --> 00:01:53,416 can cause you to miss out on great 48 00:01:53,416 --> 00:01:55,360 content from your listeners before 49 00:01:55,360 --> 00:01:57,580 taking any call on air , ensure you 50 00:01:57,580 --> 00:02:00,120 have a new audio file ready to record 51 00:02:00,130 --> 00:02:02,530 in audition on your production computer . 52 00:02:02,540 --> 00:02:04,850 When that phone call light goes off , 53 00:02:04,860 --> 00:02:06,860 the first thing you should always , 54 00:02:06,860 --> 00:02:09,380 always do is start recording the call 55 00:02:09,380 --> 00:02:11,950 in audition . An easy keyboard shortcut 56 00:02:11,950 --> 00:02:14,830 for this is shift plus space bar . Once 57 00:02:14,830 --> 00:02:17,052 you're recording an audition , put your 58 00:02:17,052 --> 00:02:19,850 board in record mode , your mic and 59 00:02:19,850 --> 00:02:22,290 phone lines are now prepared to record 60 00:02:22,300 --> 00:02:24,633 and your headphones are ready to listen , 61 00:02:24,840 --> 00:02:27,062 note that in order for your listener to 62 00:02:27,062 --> 00:02:29,118 hear you , you still need to turn on 63 00:02:29,118 --> 00:02:32,170 and popped up your mic . One input . In 64 00:02:32,170 --> 00:02:34,392 order for you to hear your caller . You 65 00:02:34,392 --> 00:02:36,559 need to pot up the phone line audio to 66 00:02:36,559 --> 00:02:38,910 an acceptable level as well because 67 00:02:38,910 --> 00:02:40,966 you're in record mode , none of this 68 00:02:40,966 --> 00:02:43,021 will go into program one . Your live 69 00:02:43,021 --> 00:02:45,132 output . The final step before you're 70 00:02:45,132 --> 00:02:47,354 connected to your listener is to answer 71 00:02:47,354 --> 00:02:50,100 the call on your taxi aboard . You'll 72 00:02:50,100 --> 00:02:52,211 see a flashing arrow next to a button 73 00:02:52,211 --> 00:02:54,720 on your phone panel . When you're ready 74 00:02:54,720 --> 00:02:56,960 to answer , push that button and greet 75 00:02:56,960 --> 00:03:00,890 your collar , defend the eagle . Who's 76 00:03:00,890 --> 00:03:02,890 this . Hey , what's going on ? It's 77 00:03:02,890 --> 00:03:05,001 chad . Hey , what's up chad ? How you 78 00:03:05,001 --> 00:03:07,990 doing man ? I'm doing pretty great . 79 00:03:08,000 --> 00:03:10,220 Happy to hear it . It's Halloween 80 00:03:10,220 --> 00:03:12,220 season right ? Absolutely . Hey you 81 00:03:12,220 --> 00:03:14,109 have a great day man . Thanks for 82 00:03:14,109 --> 00:03:16,220 calling in . Take it easy . Hey thank 83 00:03:16,220 --> 00:03:18,220 you DJ chris as you're exiting your 84 00:03:18,220 --> 00:03:20,442 call , keep everything set up , hang up 85 00:03:20,442 --> 00:03:22,498 with your caller when appropriate by 86 00:03:22,498 --> 00:03:24,609 pressing the drop button then potting 87 00:03:24,609 --> 00:03:26,720 down and turning off the phone output 88 00:03:26,720 --> 00:03:29,140 on the board . Now you're still 89 00:03:29,140 --> 00:03:31,418 recording your mic audio into audition . 90 00:03:31,740 --> 00:03:34,150 Use this moment to record a transition 91 00:03:34,160 --> 00:03:36,530 out of your call and tease into your 92 00:03:36,530 --> 00:03:38,790 next break . If you have a contest 93 00:03:38,790 --> 00:03:40,957 running , give a final response to the 94 00:03:40,957 --> 00:03:43,260 caller then restate your contest and 95 00:03:43,260 --> 00:03:45,450 phone number to encourage more calls 96 00:03:48,040 --> 00:03:50,260 and I want to know what your favorite 97 00:03:50,260 --> 00:03:52,630 Halloween story is , what your favorite 98 00:03:52,630 --> 00:03:54,686 tv show is . If you've got a special 99 00:03:54,686 --> 00:03:56,630 Halloween story , give me a call . 100 00:03:56,630 --> 00:03:59,490 065443609 or D . S . N . 4 to 101 00:03:59,490 --> 00:04:03,170 33609 . Recording tease 102 00:04:03,170 --> 00:04:05,290 audio into the end of your phone call 103 00:04:05,300 --> 00:04:07,640 even when the caller has already hung 104 00:04:07,640 --> 00:04:09,580 up means the audio won't sound 105 00:04:09,580 --> 00:04:12,040 different . When you play it . You can 106 00:04:12,040 --> 00:04:14,260 cut and play this recorded phone call 107 00:04:14,270 --> 00:04:16,900 as a fully prepackaged break . Once 108 00:04:16,900 --> 00:04:19,410 you've recorded your tea's pod down and 109 00:04:19,410 --> 00:04:21,980 turn off mic one , then press the 110 00:04:21,980 --> 00:04:24,210 record button to take your board out of 111 00:04:24,210 --> 00:04:27,100 record mode . Finally stop recording an 112 00:04:27,100 --> 00:04:30,190 audition . Now you've ingested all your 113 00:04:30,190 --> 00:04:32,400 audio for your phone call ? Let's chop 114 00:04:32,400 --> 00:04:35,400 it up . Phone calls can have awkward 115 00:04:35,400 --> 00:04:39,150 silences Sometimes this is because of 116 00:04:39,150 --> 00:04:41,710 delays over phone lines . People being 117 00:04:41,710 --> 00:04:44,370 nervous to call especially kids or any 118 00:04:44,370 --> 00:04:46,990 number of reasons . Taking the time to 119 00:04:46,990 --> 00:04:49,157 cut out those silences can transform a 120 00:04:49,157 --> 00:04:51,480 slightly awkward phone call into a 121 00:04:51,480 --> 00:04:54,010 smooth one . Cut out content from your 122 00:04:54,010 --> 00:04:55,954 call that isn't beneficial to your 123 00:04:55,954 --> 00:04:58,210 listeners side conversations or long 124 00:04:58,210 --> 00:05:01,150 hellos and goodbyes . They can go . You 125 00:05:01,150 --> 00:05:03,206 want this call to offer something to 126 00:05:03,206 --> 00:05:05,500 your listeners before you move on 127 00:05:05,510 --> 00:05:08,030 playback your call . Be sure the 128 00:05:08,030 --> 00:05:10,197 content is appropriate to air for your 129 00:05:10,197 --> 00:05:12,260 listening audience and matches your 130 00:05:12,260 --> 00:05:15,620 intent . If your call is good to go use 131 00:05:15,620 --> 00:05:17,842 the hard limiting effect in audition to 132 00:05:17,842 --> 00:05:20,064 even out the audio . So the call sounds 133 00:05:20,064 --> 00:05:21,953 smoother on air . Check with your 134 00:05:21,953 --> 00:05:24,520 affiliate for specific settings . If 135 00:05:24,520 --> 00:05:26,742 you've recorded and properly edited the 136 00:05:26,742 --> 00:05:28,964 call , you can playback this phone call 137 00:05:28,964 --> 00:05:32,340 as a prepackaged break first silence 138 00:05:32,350 --> 00:05:34,406 all system sounds on your production 139 00:05:34,406 --> 00:05:36,628 computer by going to your Windows audio 140 00:05:36,628 --> 00:05:38,800 mixer and leaving only audition as an 141 00:05:38,800 --> 00:05:41,700 output . Then select your phone call 142 00:05:41,710 --> 00:05:43,821 audio track and ensure your play head 143 00:05:43,821 --> 00:05:47,240 is at the start of the track now level 144 00:05:47,240 --> 00:05:49,462 your production computer output on your 145 00:05:49,462 --> 00:05:52,320 oxy aboard to negative 10 , ensure its 146 00:05:52,320 --> 00:05:54,431 out , putting into channel One , your 147 00:05:54,431 --> 00:05:56,653 live output and turn on your production 148 00:05:56,653 --> 00:05:58,653 computer output despite having your 149 00:05:58,653 --> 00:06:00,520 production computer output fired 150 00:06:00,530 --> 00:06:02,641 nothing should air live at this point 151 00:06:02,641 --> 00:06:04,860 until you play the call in audition , 152 00:06:04,940 --> 00:06:07,180 your production computer space bar now 153 00:06:07,180 --> 00:06:09,940 fires the call on air . A recorded 154 00:06:09,940 --> 00:06:12,160 phone call should work as any break . 155 00:06:12,170 --> 00:06:14,950 Play the call over a fade as the calls 156 00:06:14,950 --> 00:06:18,650 playing mix a bed under it and have 157 00:06:18,650 --> 00:06:20,850 your call ride the next song's ramp . 158 00:06:20,860 --> 00:06:23,320 This takes a bit of map . Subtract the 159 00:06:23,320 --> 00:06:25,376 next song's ramp time from the total 160 00:06:25,376 --> 00:06:27,750 call time in audition to determine how 161 00:06:27,750 --> 00:06:29,890 far into the call , you should fire 162 00:06:29,890 --> 00:06:32,740 this song . If your phone call is one 163 00:06:32,740 --> 00:06:34,907 minute long And you pick a song with a 164 00:06:34,907 --> 00:06:37,530 15 2nd ramp , You would fire the song 165 00:06:37,540 --> 00:06:39,651 under the phone call around when your 166 00:06:39,651 --> 00:06:42,740 call is played for 45 seconds , fade 167 00:06:42,740 --> 00:06:44,800 your bed down and pop the song up as 168 00:06:44,800 --> 00:06:46,633 the call ends for a seamless pre 169 00:06:46,633 --> 00:06:48,744 produced break . What ? You just made 170 00:06:48,744 --> 00:06:51,310 me do a FM ? The eagle Who's this ? Hey , 171 00:06:51,310 --> 00:06:53,260 what's going on is chad ? 172 00:06:54,160 --> 00:06:57,390 Absolutely . Hey , you have a great day 173 00:06:57,390 --> 00:06:59,501 man . Thanks for calling in . Take it 174 00:06:59,501 --> 00:07:01,612 easy . Hey , thank you DJ chris and I 175 00:07:01,612 --> 00:07:03,390 want to know what your favorite 176 00:07:03,390 --> 00:07:05,612 Halloween story is , what your favorite 177 00:07:05,612 --> 00:07:07,668 Tv show is . If you've got a special 178 00:07:07,668 --> 00:07:07,550 Halloween story , give me a call 179 00:07:07,560 --> 00:07:11,390 065443609 or D . S . N 4 to 180 00:07:11,390 --> 00:07:13,560 33609 . 181 00:07:15,110 --> 00:07:17,166 You may want to save these calls for 182 00:07:17,166 --> 00:07:20,330 later reference congrats , you've taken 183 00:07:20,330 --> 00:07:22,930 a phone call . Practice . Makes perfect 184 00:07:22,940 --> 00:07:24,940 in no time at all . It'll be second 185 00:07:24,940 --> 00:07:26,162 nature . Have a great 186 00:07:26,162 --> 00:07:31,160 show